Nearly 3 years ago a group of business, philanthropic and civic leaders came together to create the Central Maryland Transportation Alliance, a new private sector non-profit entity with a singular focus – to advocate for better transportation through the Central Maryland Region. As part of a long-term strategy, the Transportation Alliance has created and launched “Rate Your Ride.” Through real-time consumer driven surveys via phone text messaging and the Rate Your Ride website (www.rateyourride.org), the rider can provide feedback concerning the transit experience as it is happening on the bus, light rail or MARC train. The Transportation Alliance will meet with MTA on a regular basis to review survey findings, discuss solutions, agree on next steps, and identify issues that may require political and/or legislative changes. The Alliance will also issue reports at 3, 6, 9 and 12 month intervals, detailing specific problems identified by the texting surveys, and the MTA process implemented to improve and/or address the problems. If we are to reach our goal – to have public transportation that is reliable, efficient, and safe – we need to hear from as many transit customers as possible.
For more details click here - every survey completed is entered for a monthly drawing.
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